1 Reply Latest reply on Mar 13, 2018 4:46 AM by AlasdairRobertson

    Related Object Fields not editable on Form

    hothotheat Rookie

      Hi

       

      In order to get around the 255 field limitation of the service request Business object I created a separate business object to hold the related fields (about 100)

       

      The relationship was created and I was able to pull those BO fields into service requests forms however when I go to enter data into these fields on the form they are not editable

       

      I have called ivanti but have had no luck

       

      Has anyone figured a way around this

       

      Can provide more details if neeeded

       

      Thanks in advance

        • 1. Re: Related Object Fields not editable on Form
          AlasdairRobertson ITSMMVPGroup

          Firstly what relationship did you use when setting up your related object.  It should be zero or one : zero or one as there will only ever be one record linked from memory.

           

          You will not be able just to pull the fields to the Service Req forms, you need to add the fields to forms on your child object.  Add a new child panel to the ServiceReq layout which is from your related object.  In the same way the problem form is called on the incident tab for example (just in this case the form would not be read only).

           

          If you get stuck let me know and I will do some screenshots.