Good morning all
I'm looking to automatically link Services to changes
At the moment there is an option to select the service in the change form:
This is just so the Owner can be added to the change to request approval.
We have a Service tab for CMDB purposes and this therefore needs to be duplicated in there:
Is there any way for Ivanti to automatically pull the Service (which is a predefined list) and link it to the change? I was thinking via the triggered rules would work however I can't seem to get it to link with the service name.
Any assistance would be appreciated.