I have users who only want to work from the Dashboard. They would like a way to accept and complete Tasks or Incidents from the Dashboard. Is there a way maybe with a quick action button?
The Quick Actions buttons are configured like below on our OOTB (2017.3.1 version, but I believe it is very similar for previous versions).
The highlighted parts are the ones which you are looking for probably.
Please let me know if that answered your question.
HI Daniel, I'm looking for those Quick Actions to be on the actual Dashboard and not the task workspace. So when you click Home, they are available. thanks
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