Having some issues with External task.
When creating one we are getting the following message:
Mobile Iron is one of our CI Services and the Services Field is pulling from the Incident itself so I don't know why it is not recognising it.
I've discovered that if I use a blank external task, there are no services for me to select from:
I can't figure out how to get this populated as the picklist in Business objects looks correct
Please advise the best way to proceed?