1 Reply Latest reply on Mar 27, 2018 9:52 AM by cchatz

    Close final task - Close Incident

    Dan_Mills Apprentice

      Hi all


      Looking to get some assistance regarding closing open tasks in the Incident module.


      What I'd like is for a pop up to appear when the final task is closed advising that the incident should now be marked as resolved.


      I think it would either be a Triggered action or a workflow instance but need some guidance in the right direction.


      Many thanks