i have installed a test installation of Ivanti Endpoint manager. The Setup and everything worked fine.
I created a task to deploy the agent, and it worked. In the same subnet the devices are shown as connected.
Though, devices in a different subnet are shown as not connected. The Connection is available, because the pushed agent installation succeeded and i can Ping the device and take remote control (from the Ivanti Console), and so on.
It even recognized the Change of my IP Adress. But it is always shown as not connected. (see the screenshot below)
Edit: Firewall and Antivirus are completely disabled on bot devices. (Core Server and Notebook in different Subnet)
I searched, but haven't found anything in the Forum or in google.
I hope anyone can help me with this issue.