1 Reply Latest reply on May 10, 2018 4:51 PM by Kayla.Culpepper

    Inserted image sent in email does not populated in ticket

    FatihaAhmad Apprentice

      How to make image in the sent email appear in ISM ticket? For now, when customer sent email, system will create a ticket but the inserted image does not appear, it appeared in words as highlighted in the image below.