I am trying to discern if there is a way to restrict the use of reserved characters ( ; / ? : @ = & ') in string fields within ServiceDesk. Currently this is related to the 'Title' attribute of a CI record. Right now we use a custom attribute to display a hyperlink that uses the CI title to create a dynamic link that will take the user to a SharePoint site of that Ci's documentation. (See below)
Calc on attribute:
The issue is that is a Ci name is typed in containing a reserved character, the URL will not work or link to the documentation correctly. Are there any controls that can be applied at this level to block the use of these special reserved characters?