At the moment IT an Facility Management can see all Problems.
In Incident I changed this so that Facility Management can only see its own Incidents
--> I used the object permissions on that role --> "Update and View records where Incidents Service is equal to FM:xxxx"
In Problem by default I have list for services instead of the service field.
So the same as in Incident does not work as the service field does not contain data.
One Idea would be to use the relationship CiAssociatesProblem. But this does not show up in the dropdown
A simple workaround would be to fill in the Service field with the first one form the tab Service. But then I would have problems when a Problem concerns more than one service (which I think was the Idea of the list here).
Any Ideas how to get the relationship in here so that only the defined roles are allowed to see/edit the Problem?