1 Reply Latest reply on May 21, 2018 12:23 PM by Jonathan.Schmidt

    Adding an attachment in a Quick Action for an email to be sent prior to onboarding Service Request

    ClaytonHC Rookie

      I am working on the Item of Adding an Attachment to an email to a New Hire – for our Onboarding process Service Request. I created the QuickAction for the Service Request, and Added an Attachment to the 401K Attachment Quick Action, then add the quickaction to the workflow in the Service Request. I am able to add the attachment in the Quickaction but when I run the service Request – the emails generated does not have the attachment. (see document attached) –

       

      Am I missing something?

       

      See the steps in the attachment of this discussion -