2 Replies Latest reply on May 14, 2018 2:17 AM by chris.toseland

    Is it possible to Clone Personalisation

    chris.toseland Rookie

      Good Morning,

       

      I have a situation where a subset of a group of users are unable to run an application after an update to the the product, for many of the users it work fine. It appears if I delete the personalisation data for the product it then begins to work again, so there is possibly an invalid setting between versions.

      To help diagnose the exact root cause I would like to clone a non working personalisation on to a test account for analysis, is this possible in any way?


      Thanks


      Chris