1 Reply Latest reply on May 2, 2018 9:47 AM by [email protected]

    Heat 2015.2 how to change order of service catalog categories

    AnnetteM Rookie

      I tested how to change order of service catalog categories in staging.  They are alphabetical order.  Can they just be changed at random, or will I have to mark them 1,2,3 so they will appear in the order I want them.

        • 1. Re: Heat 2015.2 how to change order of service catalog categories
          rspahr@communitymedical.org Apprentice

          We haven't found a way other than you described above. The problem there is it makes reports/metrics a nightmare, so we've just dealt with it. Having a more "Compartmentalized Category" approach that we'd like has mitigated it quite a bit.

           

          Employee Account Request (All Inclusive)

          Employee Account Request (Single)

          Non-Employee Account Request (All Inclusive)

          Non-Employee Account Request (Single)

           

          If you don't have 50 Request Offerings in the same category it mitigates this for the end user quite a bit. It's not the optimal solution I agree, but by splitting them up into smaller groups has made it more user friendly according to our customers.