Recently we are facing issue with inventory scans not working on most of new client machines. We are able to successfully push the Landesk inventory agent to a new PC. It seems to install fine but the PC is still sitting in Pending Unmanaged Client Deployment. It fails when sending scan results to the core server. When I tried to run a inventory scan manually ,it fails and displays the below error.
Inventory Services seem to be up and running within the PC and core server.
I can telnet from the PC to the core with ports 5007.
Windows firewall is disabled.
Appreciate your timely help and support on this
Next, I havent configured anything under cloud services appliances,does it have anything do with this inventory scan fail?