1 Reply Latest reply on May 15, 2018 3:45 PM by Jonathan.Schmidt

    Knowledge access according Department/OrgUnit/Team

    arthur Apprentice

      Good day to everyone.

       

      Trying to figure out how to configure access to knowledge articles according user's Department or OrgUnit or Team. Because some knowledge should be available only for technical employees with some, let's say, information about server/network resources/etc.

       

      I've found how to separate knowledge by Categories according User Roles but since a lot employees could has roles outside only Self-Service this is not an option.

       

      Any suggestions?

       

      Regards,

      Arthur.