We are about to implement a web based change management and Service desk tool which has the ability to launch other products, as long as it can be run from a command line. Launching the webconsole or the full client from a command line is a no brainer but I was wondering if anyone knew if it was possible to launch into either the web console or the full client console (already logged in) with parameters or a query like a username or a device name and have it run. Therefore your not launching into the console and then in the console do a search, its parsing paramaters from the link.
eg. in the service desk tool, there is a call for a user. I want to be able to click on a link next to that user and it automatically launches the console and shows me devices that user has logged onto.
Is this possible?