2 Replies Latest reply on May 15, 2018 3:33 AM by DTurner

    Dynamic Email Notifications based on Team Attributes

    pappast Apprentice

      We currently have various email notifications going out to Teams for SRs, Incidents and Tasks. Has anyone built any Employee Team attributes that can then be set to control what notifications each team may receive?

      Example:

      • Team 1 wants to receive all defined notifications for SRs/Incidents/Tasks
      • Team 2 only wants to receive only the 2nd & 3rd breach notification emails
      • Team 3 is constantly logged in and does not  want to receive any notifications

      Thanks