8 Replies Latest reply on Jun 30, 2009 1:46 PM by dspeidel

    Report - Number of open incidents per Analyst

    Rookie

      Hello,

       

           I would like to create a report in Service Desk that shows the number of open incidents for certain analysts in a format like this:

       

           Analyst 1          20

           Analyst 2          34

           Analyst 3          12

       

           I know how to create a report to list the open incidents, I just don't know how to show the number of open incidents.

       

       

      Can anyone help?

       

       

       

      Thanks

      Paul