2 Replies Latest reply on May 16, 2018 2:42 AM by BKallweit

    Is there a way to remove the "All" entry under Favorite Searches?

    CraigMiddelstadt Master

      Is there a way to remove the "All" entry under Favorite Searches? Since "All" is not a saved search, I can't figure out a way to remove this from the drop down of saved searches.

      I have the need to restrict a certain role to only see saved searches for a specific set of Incidents that were assigned to the team and owner but to not show all of the Incidents to users in this specific role.

      Is the "All" option baked into the product or can this be removed?

       

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