0 Replies Latest reply on May 17, 2018 5:08 AM by DTurner

    Update first unassigned item

    DTurner Specialist

      We are looking to implement a 'Get next item' feature, where one of our Analysts will click this button and get assigned the oldest (or whatever determining factor we use) unassigned Service Request in a certain status.

       

      Any ideas on how I could go about implementing this?

       

      TIA

      Declan