1 Reply Latest reply on May 30, 2018 8:05 AM by phoffmann

    Return code 1619

    NBADI Rookie

      Error 1619. This installation package could not be opened. Verify that the package exists and is accessible, or contact the application vendor to verify that this is a valid installer package. I send this package to 8 computer and 6 go well and 2 failed.

        • 1. Re: Return code 1619
          phoffmann SupportEmployee

          I'm assuming this is from MSI?

           

          Go look at the MSI logs, to find out what went wrong with it.

           

          We're "just the messenger" in this case (we kick off the install, but since I'm assuming this is an MSI, MSIEXEC does the work ... fails at some point ... we snatch the return code & report it back).

           

          You'll need to see what's going on with those boxes (and I'd recommend ensuing you've got MSI logging enabled via additional CMD-line switchse). MSI's "default logging" is somewhat "sub-optimal" politely put, so you may have more insight into what's going on with better logging options turned on.