2 Replies Latest reply on Jun 5, 2018 2:11 AM by Dan_Mills

    Quick Action - Prompt - Mandatory fields

    Dan_Mills Apprentice

      Hi all

       

      We have a "Resolve Incident" button in Incident which prompts for certain fields to be populated:

       

       

      All the fields are mandatory, however if you fail to enter one in the Pop up, the below error appears:

       

      You then lose all the information you put in to the other boxes, this is particularly frustrating if you have put a lot of information into the Resolution Details and forget to select Resolved first call.

       

      Is there any way for the field to turn Red if not populated as in what happens in the main form:

       

       

      Many thanks
      Dan