1 Reply Latest reply on Jun 19, 2018 10:19 AM by phoffmann

    Scheduled tasks hang until Core server is rebooted

    AYuserBS Rookie

      Hello,

      a customer of mine has an Ivanti 2017 Management Suite installed and they are testing some software distribution tasks.

      They told me that every morning they find the scheduled tasks with the Pending icon still, so they reboot the Core server and everything seems to work correctly.

      Unfortunately I don't have many informations about the real issue because I'm just reporting what he told me, but I'd like to know if there is something to look at before doing a proper troubleshooting, maybe something about refresh.

       

      thanks in advance.

        • 1. Re: Scheduled tasks hang until Core server is rebooted
          phoffmann SupportEmployee

          First question to ask would be what specific version they're on - "2017" covers a wide variety of stuff, from "2017.1 vanilla" all the way to "2017.3 + SU4" (for instance). If they're on an old stack, getting to a newer SU may be a big help / starting point.

           

          Usually checking in with support is also useful (as they tend to have a good pulse for any ongoing / recurring issues for the last year or so) ?