After I deploy the agent to a device , I have to do an initial manual scan off the device to get all the properties to show in the management console. Is there a way to do an initial inventory scan from the console without doing it from the device? The inventory scan function is not available for the device until the manual scan is done from the device. I am using the Management Console version 18.104.22.168. Please help. Thanks
How long are you waiting for the scan to appear?
An inventory scan should be part of the initial agent deployment anyway (even if you have switched off the software scan since you should still get a hardware scan). There shouldn't be any reason to run a manual scan on the device to send inventory.
How are you deploying the agent? If you send to a new device and it doesn't appear, are there any windows event log entries on your server that show errors with processing the inventory?
Has there ever been an agent on these devices before? Possibly for a different core server? If so then the first scan might be getting rejected because it is 'out of sync'.
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The following articles may help you (the first one includes info on the debug-logging):