I'm planning on upgrading our EM+personalization, PM, AM environment from 8 to 10.2. I've read the docs online and it suggests this order:
Stop IIS on all management servers
Load Balancing needs to be disabled. Disable VIPs.
Install Appsense DesktopNow onto 1st Appsense management server
Once complete, click "Configure" next to Management Server
SCU launches and upgrade DB
Start IIS on this server. SCU should open. Repair all variances
Upgrade all additional Management Servers using above steps.
---- Deploy latest CCA by updating VDA image. This will require a reboot of VDAs! Can we do this after enabling VIPs?
Upgrade Personalization Server
Stop IIS on server.
Disable VIPs on load balance
Launch Desktop Now installer clicking upgrade
Once complete, click "Configure" next to Personalization Server
Personalization Server and Browser Interface
Follow wizard to upgrade
Launch SCU on exit and repair any variances.
Restart IIS and check
Check personalization analysis is ok
Check Personalization console\manage\Advanced Settings dialog and "NumberOfArchivesToKeep"= 1, "LegacyDeleteDelayDays" = 30 + "ProfileCleanupDelayDays" = 0 (Preprod)
Upgrade Agents and configs
AppSense Personalization Server is backward compatible in that older AppSense
Environment Manager agents are capable of utilizing a newer Personalization
Server, however AppSense Environment Manager agents older than 2 feature
releases behind the Personalization Server are not supported.
At this point, the AppSense Environment Manager agent should be upgraded to
the same version as the Personalization Server. In doing so, care must be taken to
ensure the configuration is upgraded to match the agent version. Additionally,
theses installations should occur in the following order: 1.) Agent then 2.) Upgraded configuration.
----- Upgrade remaining Personalization Servers. Can these steps be moved to before agents and configs as all will require a reboot?
----- Reenable VIPs
As our agents will require a reboot (approx 1000, which will be done over 1 week), I'm hoping to upgrade all server components first, not just the 1st server as suggested in docs BP02 - DesktopNow Advanced Upgrade Guide
Anyone able to tell me if this will be ok? This is the order I have done previously in minor revision upgrades with no issues, but seeing as I'm going from 8-10 and am now also using personalization, I thought I'd check for advise first.
Thanks in advance