1 Reply Latest reply on Jul 3, 2018 2:02 PM by Jonathan.Schmidt

    Knoledge Feedback: How to publish Review for Feedback

    BLukas Rookie

      We are using Ivanti Service Manager for about 11 years now. As far as I can remember it was possible to publish the Reviers feedback in the feedback section of a knowledge article. With our current version 2016.3 I can't find this possibility.

       

      Now my question: Is this still possible? If yes, how to activate this feature?

        • 1. Re: Knoledge Feedback: How to publish Review for Feedback
          Jonathan.Schmidt SupportEmployee

          Hi BLukas,

           

          Can you confirm which exact product and version you own?  This space is for Ivanti Service Manager (a former HEAT Software product) which only goes back to 2012, though other product lines from the HEAT / Frontrange brand go back further.  Also, that product does not have any 2016.3 version.

           

          If you could clarify I'll get this answered or moved to the correct forum space.

           

          Jon