3 Replies Latest reply on Jul 24, 2018 3:24 PM by Jonathan.Schmidt

    Searchable Document not showing up in Self Service view

    TimDensmore Apprentice

      I've been editing the forms for the FRS_Knowledge#QandA.ArticleView form and now uploaded attachments (Searchable Documents) will not show up for a Self-Service user. This control is configured the same way as FRS_Knowledge#Patch.ArticleView, and that one works perfectly -- but for QandA it doesn't.

       

      It worked before I edited the form, but the only thing I changed was the position of the control and the label, so I'm not understanding why it won't work.

       

      Has anyone else had this issue, or know what could be causing it?

       

       

      Thanks,

       

      Tim