Is it somehow possible to create an iCalender item for a Task or even a Service Request?
The reason why I ask this is simply because some of our employees do their personal planning in Microsoft Outlook.
If the get a Task they create an item in their personal Outlook calender to plan their work.
it would be just great if:
a) you could send an icalendar item by E-Mail (for example when someone accepts a Task)
b) to click a button on Task to create this icalender Icon (quick Action)
I didnt found anything about this in admin help and on this community page.