1 Reply Latest reply on Jul 30, 2018 6:20 AM by dcogny

    Double approvals on Changes

    Dan_Mills Apprentice

      Hi guys


      when adding an approval in via the quick action:


      The person is being added to the change twice.


      I have no idea why...


      Any thoughts?


      Kind regards


        • 1. Re: Double approvals on Changes
          dcogny Expert

          A screenshot of the actual quickaction would be helpful. We could troubleshoot the actual code, I do not use the OOTB quickaction, so I cannot know what it says.


          My guess? You add the person via the quickaction, but there is a "business rule" that adds him/her again. It happened to me... several times