2 Replies Latest reply on Jul 27, 2018 1:25 PM by JohnO

    Asset ID

    JohnO Specialist

      Hi Everyone,


      How do you use the attribute "ASSET ID" ? I don't know the purpose of it. I can just used the Asset Name instead. Let me know your thoughts.




        • 1. Re: Asset ID
          Julian Wigman ITSMMVPGroup

          JohnO I assume you are meaning in the ServiceDesk/AssetManager worlds right?


          Neither of these names sound OOTB to me as I can only recall “Asset Number”.  Are these the actual attribute names or the field labels on the window that then mask the real name?



          MarXtar Ltd

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          • 2. Re: Asset ID
            JohnO Specialist

            Hi Julian,


            I see. So that attribute is a unique kind of attribute that cannot be removed. One way to take advantage of it is use it as Asset Number or Asset Tag. Are you doing the same?