2 Replies Latest reply on Aug 2, 2018 7:19 AM by phoffmann

    Error when capturing OS "Could not get credentials for preferred server."

    Wasin Rookie

      I have a problem with OS deployment. When I capture os by following this guide: https://community.ivanti.com/docs/DOC-47198, I got an error like in this picture below.

      Screenshot (3).png


      I follow these guidelines for solving the problem but it's not working.

      - https://community.ivanti.com/docs/DOC-29699

      - https://community.ivanti.com/docs/DOC-35740

      - https://community.ivanti.com/docs/DOC-35192

      - https://community.ivanti.com/docs/DOC-32242


      Then I found some log from the client. It said, "Could not get credentials for preferred server."

      Screenshot (6).png


      I use preferred server to store a captured image on the same PXE server. I also test by store an image on the core server and the result is the same. I also test read and write credential on preferred server setting and it seems working fine.


      Screenshot (7).png

      Screenshot (8).png


      Please help me solve this problem.

      Thanks you.