5 Replies Latest reply on Aug 8, 2018 6:50 AM by Andreas.K

    Delete or set status for objects existing in SM but not in import file

    Andreas.K Apprentice

      Hi all,


      is it possible to delete or set a certain status for objects which exist in Service Manager but do not exist in an import file - during or shortly after the importing process?

      Both options would be very important for us.


      Do I have to build up something like a "negative list"?


      Any ideas on how to solve this?

      Any help would be much appreciated.



      - Service Manager 2017.3 -