3 Replies Latest reply on Sep 3, 2018 3:28 AM by IT-Service

    windows 10 inplace upgrade from Windows 7 (stop on returncode=8db501e0 of package=W10Ver1803upgr / processing of package is complete, result -1917517344 (0x8db501e0 - code 480)

    IT-Service Rookie

      Hi Ivanticommunity,

      may be someone else out there had the same issue than me and knows how to solve it. I`m deploying Win10 upgrade from Win7 to clients via UEM. That normally works fine, but now there`s a client which don`t wants to upgrade. The Job starts and the download of the ISO file works fine, but when the Installation starts there`s Always this errorcode:.

      this is a part of the log for that Job in Ivanti UEM:


      Tue, 07 Aug 2018 09:49:12 Processing generic executable
      Tue, 07 Aug 2018 10:00:31 Launched application 'C:\Program Files (x86)\LANDesk\LDClient\sdmcache\Softwareverteilung\Microsoft\Win10upgr\deWin10ProX64\setup.exe'('/auto upgrade /noreboot /quiet') result -1047526944
      Tue, 07 Aug 2018 10:00:31 Installation result 8DB501E0
      Tue, 07 Aug 2018 10:00:31 RunPackageInstall: stop on returncode=8db501e0 of package=W10Ver1803upgr
      Tue, 07 Aug 2018 10:00:31 processing of package is complete, result -1917517344 (0x8db501e0 - code 480)

       

      The Problem is I can`t find anything about errorcode 8db501e0, what does it mean?


      Mit freundlichem Gruß
      i.A. Florian Schriefer