2 Replies Latest reply on Aug 10, 2018 6:33 AM by Julian Wigman

    Odd behavior while using Mail Manager to map the email Attribute "From" to an Object Attribute "Notes.From"...

    CHINKS Apprentice

      Using the Mail Manager - I've been wanting to identify who an email is from...

      So I create a From attribute (300chars) on the Notes Business Object.

      Added to the Window (Read Only)


      The User.Name appears on New Notes. Great!



      However the Process behaves incorrectly.

      The Add Note Action executes (Manual Action)



      I removed the mapping - the process behaves normally and stops at "Awaiting Assignment"status.


      I would expect the audit to be:


      'Open' (status)

      'Status is open' (precondition)

      'Set Category (automatic action)