1 Reply Latest reply on Aug 28, 2018 9:39 AM by DTurner

    Service Request - Validation errors in Log?

    MarkLarvo Specialist

      Good day!

       

      I'm trying to tidy up our implementation and have started looking at the Logs. I see that every time an SR has an attempted save with missing fields I get a log entry.

       

      Is that common practice? I don't recall seeing these for Incident or Change.

       

      The user is getting prompted on the screen. I'd prefer to see more important issues in the Logs.

       

      KESM - SR validation log errors.png

       

      Thanks!