2 Replies Latest reply on Sep 14, 2018 3:38 AM by Dan_Mills

    Tasks for Service Requests

    Dan_Mills Apprentice

      Hi

       

      I'm trying to create a new task off the back of a Service Request workflow.

       

      I'd like to pull some information from the Service Request into the Task subject.

       

      I'm struggling with multiple fields.

       

      If i use $(FacilitiesStartdate), I get the date in the Task which is correct

       

      If I use $(FacilitiesStartdate + "-" + FacilitiesFirstName + Facilities Surname + "- Temporary Building Pass"), I get <Null> returned.

       

      I've used that formula on creating a task in a Change workflow which worked successfully so I'm wondering if there's any difference with Service Requests? The above are the Unique Field IDs of the Paramaters

       

      Thanks
      Dan