1 Reply Latest reply on Jun 27, 2010 11:21 PM by Dieter.Stolte

    Archiving Old Tickets

    Apprentice

      Does anyone know of a way to archive old tickets?  Our organization would like to set up a strategy for archiving tickets that are over a certain days old, they would be "removed" from the systeem.  These tickets would still need to be accessible thru a Crystal Report or however.

       

      Any ideas?

       

      Thanks,

      Chris

      ITBM 7.2.6