4 Replies Latest reply on Sep 19, 2018 2:17 AM by BSherl

    Is it possible to send information via email and have it not visible in the activity history?

    BSherl Rookie

      Background: Our information security team don't allow us to enter passwords into Ivanti because the activity history can be seen by multiple people. As a result our service desk have to manually send passwords via email.


      Question: Is it possible to enter information into a field which will be emailed to the customer, but either the entire email, or even better just the key field are blank / not recorded at all?