2 Replies Latest reply on Sep 26, 2018 6:18 AM by ChristaMcChancy

    Pick list changes not populating

    ChristaMcChancy Rookie

      I have modified a pick list through Build - Pick Lists in my Production environment a few weeks ago and the changes are still not populating on my drop down (even after clearing the system cache and doing an IIS reset). So I tried making a separate change in my staging environment during a package creation. I applied the package to my UAT and that change to my pick list still does not reflect any changes. Anyone able to help me understand what is going on with my pick lists? I'm using Service Manager 2017.3.1. Thanks