I have an unusual situation happening within my tenants. I have copied my Prod over to my Staging and UAT tenants. I created a package in Staging, exported it and imported it to UAT. Was testing the changes when I started to think my SLA's weren't functioning properly in UAT so I went back to Staging to test my changes. In staging my SLA targets will not generate but if I refresh my screen enough in UAT I see the SLA clocks running as they should. I stop the Escalation engine on my test server but didn't see a change in behavior with Staging. I then cleared the App Cache and did an IIS reset but this did not resolve my issue.
My Staging and UAT tenants reside on my test server and my Prod environment has 2 app servers and 2 web servers.
Has anyone experienced similar behavior? I have not restarted my test server and I would go this route it both UAT and Staging were functioning the same.