Please can someone assist me with this workflow
We have an issue Area with different ServiceCI. Want to create an Incident with the Area(issue) then the user select the service affected but only want it to show just the service related not all ServiceCI then base on the Service selected it should assign to a Team.
Created a Business Object called Area and linked the service.
Created an Incident layout but when I selected the Area the Service option shows All
Currently stuck at this point.
I also created a Pick List.