2 Replies Latest reply on Nov 29, 2018 9:56 AM by jasoncadman

    Unable to see Process when creating Inbound Mail Mapping

    jasoncadman Expert

      Dear All


      I can't quite work out what's going on here. I'm trying to set up a mail mapping but I can't see the process that I want to map in the Process list. It's just not there!



      The process already has 2 other mailboxes attached to it and is activated (and set to default). I have copied the process and can see the copied version in the list. I have tried in 64 and 32 bit console, performed an iisreset and run an mdm upgrade all with no effect


      I have run out of ideas!


      Any help appreciated


      Best Regards



      Service Desk 2017.3