1 Reply Latest reply on Dec 4, 2018 12:20 AM by Julian Wigman

    ASP.NET 4.0.30319.0 An unhandled exception has occurred

    neil_p1000 Apprentice

      Hi All

       

      From Time to time we are getting the below warnings on our web servers and the system grinds to a virtual stop. Does anybody have any idea of what would be causing these as unhandled exception doesn't really give you a clue

       

       

      Event code: 3005

       

      Event message: An unhandled exception has occurred.

       

      Event time: 11/29/2018 10:08:48 AM

       

      Event time (UTC): 11/29/2018 10:08:48 AM

       

      Event ID: 4f1c14537ef6457c8f84061d2da89b0b

       

      Event sequence: 9078

       

      Event occurrence: 1

       

      Event detail code: 0

       

       

       

      Application information:

       

          Application domain: /LM/W3SVC/1/ROOT/ServiceDesk.WebAccessInt-1-131879538677743712

       

          Trust level: Full

       

          Application Virtual Path: /ServiceDesk.WebAccessInt

       

          Application Path: C:\Program Files (x86)\LANDESK\Service Desk\WebApp\WebAccess\

       

          Machine name:

       

       

       

      Process information:

       

          Process ID: 660

       

          Process name: w3wp.exe

       

          Account name: AD\sv

       

       

       

      Exception information:

       

          Exception type: NullReferenceException

       

          Exception message: Object reference not set to an instance of an object.

       

         at Touchpaper.Web.Console.Controllers.View58733ad05ec34c58b29cf89eb19fb9a5.RenderViewLevel1()

       

         at Spark.SparkViewBase.RenderView(TextWriter writer)

       

         at Spark.Web.Mvc.SparkView.Render(ViewContext viewContext, TextWriter writer)

       

         at System.Web.Mvc.ViewResultBase.ExecuteResult(ControllerContext context)

       

         at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass25.<BeginInvokeAction>b__22(IAsyncResult asyncResult)

       

         at System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeAction(IAsyncResult asyncResult)

       

         at System.Web.Mvc.Controller.<>c__DisplayClass1d.<BeginExecuteCore>b__18(IAsyncResult asyncResult)

       

         at System.Web.Mvc.Async.AsyncResultWrapper.<>c__DisplayClass4.<MakeVoidDelegate>b__3(IAsyncResult ar)

       

         at System.Web.Mvc.Controller.EndExecuteCore(IAsyncResult asyncResult)

       

         at System.Web.Mvc.Async.AsyncResultWrapper.<>c__DisplayClass4.<MakeVoidDelegate>b__3(IAsyncResult ar)

       

         at System.Web.Mvc.Controller.EndExecute(IAsyncResult asyncResult)

       

         at System.Web.Mvc.MvcHandler.<>c__DisplayClass8.<BeginProcessRequest>b__3(IAsyncResult asyncResult)

       

         at System.Web.Mvc.Async.AsyncResultWrapper.<>c__DisplayClass4.<MakeVoidDelegate>b__3(IAsyncResult ar)

       

         at System.Web.Mvc.MvcHandler.EndProcessRequest(IAsyncResult asyncResult)

       

         at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()

       

         at System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step)

       

         at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

       

        

       

       

       

       

       

      Request information:

       

          Request URL: https://itbms.ad.ncc.local:443/ServiceDesk.WebAccessInt/wd/dashboard/linksGadget.rails?id=ecefe512-dfd8-4027-87d6-c4bb2078b623&gadget_id=Gadget3&dashboard_id=b304e78d-4f7e-4909-9105-ef50026924e9

       

          Request path: /ServiceDesk.WebAccessInt/wd/dashboard/linksGadget.rails

       

          User host address: xxx.xxx.xxx.xxx

       

          User: AD\

       

          Is authenticated: True

       

          Authentication Type: Negotiate

       

          Thread account name: AD\sv

       

       

       

      Thread information:

       

          Thread ID: 81

       

          Thread account name: AD\sv

       

          Is impersonating: False

       

          Stack trace:    at Touchpaper.Web.Console.Controllers.View58733ad05ec34c58b29cf89eb19fb9a5.RenderViewLevel1()

       

         at Spark.SparkViewBase.RenderView(TextWriter writer)

       

         at Spark.Web.Mvc.SparkView.Render(ViewContext viewContext, TextWriter writer)

       

         at System.Web.Mvc.ViewResultBase.ExecuteResult(ControllerContext context)

       

         at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass25.<BeginInvokeAction>b__22(IAsyncResult asyncResult)

       

         at System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeAction(IAsyncResult asyncResult)

       

         at System.Web.Mvc.Controller.<>c__DisplayClass1d.<BeginExecuteCore>b__18(IAsyncResult asyncResult)

       

         at System.Web.Mvc.Async.AsyncResultWrapper.<>c__DisplayClass4.<MakeVoidDelegate>b__3(IAsyncResult ar)

       

         at System.Web.Mvc.Controller.EndExecuteCore(IAsyncResult asyncResult)

       

         at System.Web.Mvc.Async.AsyncResultWrapper.<>c__DisplayClass4.<MakeVoidDelegate>b__3(IAsyncResult ar)

       

         at System.Web.Mvc.Controller.EndExecute(IAsyncResult asyncResult)

       

         at System.Web.Mvc.MvcHandler.<>c__DisplayClass8.<BeginProcessRequest>b__3(IAsyncResult asyncResult)

       

         at System.Web.Mvc.Async.AsyncResultWrapper.<>c__DisplayClass4.<MakeVoidDelegate>b__3(IAsyncResult ar)

       

         at System.Web.Mvc.MvcHandler.EndProcessRequest(IAsyncResult asyncResult)

       

         at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()

       

         at System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step)

       

         at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

       

       

       

       

       

      Custom event details:

       

      cheers Neil