2 Replies Latest reply on Nov 29, 2018 4:57 AM by neil_p1000

    Errors on Application Server

    neil_p1000 Apprentice

       

      Hi all

       

      We have started to get Time out on our background services and when looking at Server the below event is registered and seems to cause a extreme slowdown of system for a couple of minutes.

       

      Ive checked the Request reminder and cannot see anything wrong with it so don't understand the Object reference not set to an instance of an object error

       

       

      TouchpaperException

       

      Touchpaper Error Code: Exception.Background.NotificationFailed (-2147214590)

       

      Background processing error: Notification message delivery failed for notification of class type 'RequestManagement.Reminder' with primary key '4577539c-70db-4153-8e16-72a1cc79f0ec'. Object reference not set to an instance of an object.

       

        

       

      Stack Trace:

       

         at Touchpaper.Framework.Background.NotificationMonitor.Run()

       

         at Touchpaper.Framework.Web.SystemService.RunBackgroundTask(String taskName)

       

      Any help would be appreciated

       

      cheers

      Neil