2 Replies Latest reply on Jan 11, 2019 11:35 AM by randyb1
      • 1. Re: Unable to Configure EM Personalization Servers in EPM 2018.3
        james.ley2 Employee

        Did you actually install the Personalization Server component?

         

        This web server component is not installed as part of the EPM install. Personalization server must be installed from the UWM installer, then configured using the Server Configuration Portal utility. I would recommend considering if you want to install the Personalization Server component on your EPM server, its a piece of infrastructure that's performance is important to end user experience so if its sharing resources with EPM it may not have the resources it needs, when it needs then therefore directly impacting users. Typically depending on site size Personalization would have a dedicated server.

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        • 2. Re: Unable to Configure EM Personalization Servers in EPM 2018.3
          randyb1 SupportEmployee

          A.Hamaydeh I would agree with James.  You should install Personalization Server on a separate server from EPM.  Both products are fairly complex, and installing them on the same server may present administrative and other technical challenges.  It's also recommended to install an additional personalization server, so you have failover/redundancy.

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