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    Internal Server Error Server Response: Attempt to write to attribute _Print of a read-only RequestManagement.Request lifecycle object. When a lifecycle object reaches a read-only status they cannot be modified except through a lifecycle action

    John Haddad Expert

      when i'm trying to Close some tickets only on workspace, it gives me this error:

       

       

      this print button is not exist in the window for that tickets.

       

      and i checked in DB i see that the print attribute, has a values in DB for that ticket

       

      i know by default after adding this calculation for showing PRINT BUTTON . it should generate the link to open the reports .

       

      but why is this happening ? why im not able to close the ticket only on workspace !!

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