1 Reply Latest reply on Jan 22, 2019 11:00 AM by Paul.Shields

    Phone number field and Request Offerings

    ChristaMcChancy Rookie

      So I've noticed that when a Request Offering is set with "Enable Request Editing" my phone number field for the customer gets cleared when the submitted offering is edited in the Parameters tab. Is there a way to prevent this field from being cleared if the IT user needs to modify the original request details? See screen shots below.