1 Reply Latest reply on Feb 14, 2019 8:06 AM by John Neighbors

    Goldmine encountered an error accessing the database.

    JShelt Rookie

      Encountering the following error when navigating through Goldmine. This error causes the entire program to lock.

       

      "Goldmine encountered an error accessing the database. The failed operation was SELECT VAL FROM dbo.Environment WHERE NAME=
      clSelectedFields' and RECTYPE='G' and USERID = 'USERNAME'.

      The error description received from database server is TCP Provider: An existing connection was forcibly closed by the remote host.


      Please contact your database administrator."

       

       

       

      Goldmine Premium Edition 2.0.60339 July 16, 2018.

       

      Only affecting one user.

       

      Thanks for any help/guidance.