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OK a couple of thoughts David. The first is if these users are end users, strictly speaking I think they really shouldn't be seeing anyone elses incidents, just their own. I don't think it's a big issue but it is worth sharing your thinking with your account manager beforehand, just to be sure. My knowledge on the licnesing model is well out of date.
Now regarding implementation - what I'd initially take a look at is customer partitioning - which is available in 725 and quite well descrbed in the New Features guide. It's got to be worth a look as it seems very similar to what you want to do and data is filtered by the product before it hits the query. With 7.3 you can apply that idea to analysts too (nice :-))
Another option is to look at putting filters in place but we'd need to get our mutual heads around whether thats feasible with your data. Usually I'd suggest getting someone in from LANDesk to look at the devish-ish detail, but I guess that might be something you are also looking at doing.
Thanks - we'll review the options for Database partitioning.