3 Replies Latest reply on Sep 9, 2009 4:37 AM by sameer

    unable to build the core activation file


      dear all ,


      once we go to activate the server , it gives the following message : " unable to build the core activation file "


      i tried the following solutions :

      - http://community.landesk.com/support/docs/DOC-2178

      - and i have check fipalgorithm... security policy , it is disabled but still the issue


      the attached file will give you some notes :

      - There are no fields in the licenses page

      - There are 3 certificates and keys files in the Keys folder

      - the original cert is mol , but there are two files mol : mol.cer mol.crt


      i have send the .txt file from the Authorisation folder in the core to landesk licensing server , to activate it manually , but nothing received yet it is so urgent because Help Desk team cant open the LANDesk



      Appreciate your quick reply