Tough Question? No one can answer this?
Help still needed
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Perhaps it is a problem with the description value not being populated on the machine. The inventory scanner pulls the description value from the machine at the same location that System Properties does. As shown below.
So the first thing you will want to do is check an affected machine to ensure that system properties does show a description. If it does but does not return the description in inventory then you will want to open a case with support. Otherwise you will want to investigate why that value is not being set.
Thanks Brandon for your Answer.
I contacted meanwhile Landesk Support and they told me also that the Description is coming from the local system and not from AD as thought.
Now I have a script running as GPO that will sync the AD Description to the Local system Description and Landesk Core will get it from there.
So all is good now.
To shed some light on the status code OBSOLETE in the original post. Obsolete means IDS_STATUS_DONE.